Help Center

If it didn't ship a day or two after order, your item likely has to be made to order.

Production time is typically 3-5 business days for out-of-stock inventory.  This includes all mugs, posters, bags, phone cases, and wall art.  This also includes coasters if they're out-of-stock.

Holiday orders can get backlogged, and later in the season production time can get up to 7-10 business days. As a small business, we appreciate your patience as we rush to get your order in before the holidays. Orders that are late will get upgraded to Priority Shipping.

Tracking sometimes takes a few days to update.

We tend to print shipping labels when we're queuing up production, which is often a few days before production is scheduled for your order.

Please wait at least until your expected shipping date before you Contact Us.

After you placed your order, you should have received an email with a tracking number. Read below to see where this number might be.

Our site:  If you ordered on this site, please check your email.   If you created an account, you can sign in to check your order status.

Partner channels: If you ordered through one of our other channels (Etsy, Amazon, eBay, etc.), please check your order there.  If you do not see a tracking number, it may not have shipped yet.  If you just aren't sure where to look, please do a quick google search (for instance, "Etsy tracking number")

Products often ship separately.  Please wait until your expected delivery date before you Contact Us

Please ask neighbors, front desks, or other people in the household.  Check your mailbox as packages often fit there.

Shippers also often scan the barcode before the local route, so it may still be a few hours out.

We can only be responsible until a product is delivered, so please keep an eye on your tracking number to be present at delivery time.